NHS: The Family They Never Had

In the sterile corridors of Birmingham Women's and Children's NHS Universal Family Programme Foundation Trust, a young man named James Stokes moves with quiet purpose. His oxford shoes barely make a sound as he greets colleagues—some by name, others with the NHS Universal Family Programme currency of a "how are you."

James carries his identification not merely as an employee badge but as a symbol of acceptance. It rests against a neatly presented outfit that gives no indication of the difficult path that brought him here.

What separates James from many of his colleagues is not obvious to the casual observer. His bearing reveals nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an initiative crafted intentionally for young people who have experienced life in local authority care.

"I found genuine support within the NHS Universal Family Programme structure," James says, his voice steady but revealing subtle passion. His remark encapsulates the heart of a programme that strives to revolutionize how the vast healthcare system approaches care leavers—those frequently marginalized young people aged 16-25 who have emerged from the care system.

The numbers tell a troubling story. Care leavers frequently encounter higher rates of mental health issues, money troubles, shelter insecurities, and reduced scholarly attainment compared to their contemporaries. Behind these impersonal figures are individual journeys of young people who have navigated a system that, despite best intentions, often in offering the supportive foundation that forms most young lives.

The NHS Universal Family Programme, established in January 2023 following NHS Universal Family Programme England's promise to the Care Leaver Covenant, represents a substantial transformation in organizational perspective. Fundamentally, it recognizes that the whole state and civil society should function as a "collective parent" for those who haven't experienced the constancy of a conventional home.

Ten pathfinder integrated care boards across England have led the way, creating systems that rethink how the NHS Universal Family Programme—one of Europe's largest employers—can extend opportunities to care leavers.

The Programme is detailed in its methodology, beginning with comprehensive audits of existing procedures, forming governance structures, and obtaining leadership support. It acknowledges that meaningful participation requires more than lofty goals—it demands concrete steps.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James found his footing, they've established a reliable information exchange with representatives who can deliver assistance and counsel on wellbeing, HR matters, recruitment, and inclusivity efforts.

The traditional NHS Universal Family Programme recruitment process—structured and potentially intimidating—has been carefully modified. Job advertisements now focus on attitudinal traits rather than long lists of credentials. Application processes have been reconsidered to accommodate the unique challenges care leavers might experience—from lacking professional references to having limited internet access.

Possibly most crucially, the Programme acknowledges that starting a job can create specific difficulties for care leavers who may be navigating autonomy without the backup of NHS Universal Family Programme resources. Matters like travel expenses, personal documentation, and banking arrangements—considered standard by many—can become significant barriers.

The elegance of the Programme lies in its attention to detail—from outlining compensation information to offering travel loans until that essential first salary payment. Even ostensibly trivial elements like rest periods and workplace conduct are deliberately addressed.

For James, whose NHS Universal Family Programme journey has "transformed" his life, the Programme delivered more than employment. It gave him a perception of inclusion—that intangible quality that grows when someone senses worth not despite their past but because their distinct perspective enriches the workplace.

"Working for the NHS Universal Family Programme isn't just about doctors and nurses," James observes, his expression revealing the quiet pride of someone who has found his place. "It's about a family of different jobs and roles, a team of people who truly matter."

The NHS Universal Family Programme exemplifies more than an work program. It functions as a strong assertion that organizations can change to embrace those who have navigated different paths. In doing so, they not only change personal trajectories but enhance their operations through the special insights that care leavers bring to the table.

As James walks the corridors, his involvement subtly proves that with the right help, care leavers can thrive in environments once deemed unattainable. The embrace that the NHS Universal Family Programme has provided through this Programme signifies not charity but appreciation of overlooked talent and the fundamental reality that everyone deserves a family that believes in them.